Speakers » Fang Cheng
Co-Founder and CEO, Linc Global
Fang Cheng is the co-founder and CEO of Linc Global, a Customer Care Automation platform. Linc-powered AI agents automate 80%+ directly shopper facing service interactions for leading brands and retailers. Fang previously co-founded Touchco, served as COO, and led the business to be acquired by Amazon. Prior to that, Fang had multiple years of experience as a hedge fund manager focusing on algorithmic trading.