Brought to you by: Target Marketing


Tools + Tech to Create Compelling Customer Experiences

Starts: 12:10 pm | Ends: 1:00 pm

When it comes to keeping pace with the latest tools and technology for delivering leading edge customer experiences, it’s easy to dismiss the constant barrage of buzzwords.

This session will help to demystify some of the big tech buzzwords and provide real world examples of brands that are capitalizing on emerging technologies, such as artificial intelligence, conversation voice search, and blockchain.

  • ● How customers’ minimum expectations are constantly evolving based on “last best” experience
  • ● Real world examples of AI and machine learning enabling personalized customer experiences
  • ● The rise of conversational voice search — and how to prepare your business
  • ● Case studies demonstrating how brands are usiing tech to deliver compelling customer experiences